In short
- No cookies
- No analytics or tracking
- No advertising or social media pixels
- No forms that collect your details
- Fonts and photos load from this website only
- We never sell your information
We only receive personal information from you if you email us or book a stay with us.
Who we are
Rovin No. 4 is a holiday apartment in Msida, Malta, licensed by the Malta Tourism Authority. It is run by Pierre and Liana, who are the data controller for the information described in this policy.
Operator: [Full legal name or business name]
Postal address: [Postal address]
Email: maltasleep@gmail.com
What we collect and why
Data protection law requires a legal basis for each use of personal data. Here is everything we handle, the reason, and the basis under Article 6 of the GDPR.
| Information | Why we use it | Legal basis |
|---|---|---|
| Your emails to us: your name, email address, the content of your message and anything you choose to include, such as travel dates or number of guests | To answer your questions and help arrange your stay | Steps you ask us to take before a booking (Art. 6(1)(b)), or our legitimate interest in replying to enquiries (Art. 6(1)(f)) |
| Technical server logs: IP address, browser type, the page requested and the time | Recorded automatically by our web hosting provider to deliver the website and protect it from misuse | Legitimate interest in running a secure website (Art. 6(1)(f)) |
| Booking details: your name, contact details, stay dates, number of guests, any requests such as the baby cot, and payment records | To confirm and provide your stay, arrange check-in and answer your messages | Performance of the booking contract (Art. 6(1)(b)) |
| Records of completed stays | To keep the accounting and tax records Maltese law requires, and any records the Malta Tourism Authority requires of licensed accommodation | Legal obligation (Art. 6(1)(c)) |
We do not use your information for automated decision-making or profiling, and we do not send marketing emails.
The enquiry form
The "Check availability" form on our website does not send or store anything. When you press the button, your browser puts your details into an email draft. Nothing reaches us until you send that email from your own email app.
Once you send it, we handle it like any other email, as described above.
Transfers outside the EU
Google, our email provider, may process data outside the European Economic Area, including in the United States. Where it does, it relies on safeguards recognised under the GDPR, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
How long we keep it
- Enquiry emails that do not lead to a booking: deleted within 12 months of our last exchange.
- Booking messages and details: kept for 12 months after your stay, so we can deal with any follow-up questions.
- Accounting and tax records: kept only for as long as Maltese law requires, then deleted.
- Server logs: kept by our hosting provider for its standard period, normally a few weeks.
Your rights
Under the GDPR you can ask us to do any of the following, free of charge. Email us and we will reply within one month. We may ask you to confirm your identity first.
Contact us about your data
Send your request or question to:
maltasleep@gmail.comComplaints
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the data protection authority in Malta, or in the EU country where you live or work.
Security, children and changes
Security
This website is served over an encrypted connection (HTTPS). Access to your messages and booking details is limited to the two of us, and we take reasonable steps to keep our accounts and devices secure.
Children
Bookings must be made by an adult. We do not knowingly collect personal information from children through this website. Details of children travelling with a family are only those the booking adult chooses to share.
Changes to this policy
If we change how we handle personal information, we will update this page and the date at the top.